FREE SHIPPING, RETURNS & EXCHANGES
Shipping & Delivery
Standard shipping, returns and exchanges are free in South Africa for all orders over R500. All Jim Green products purchased will be shipped to the supplied delivery address within 5-7 working days from date of payment.
Returns & Replacements
Any product may be returned for credit, exchange or refund within 12 months from the date of purchase provided that the merchandise is unused and is returned in its original box/wrapping together with a valid invoice.
International Orders
We do ship internationally by use of a private courier.
Cost: R1000
This will be applied to your order on check out.
• Delivery is 7-14 working days.
• No refunds or exchanges are accepted on international orders.
• Import and customs charges are for the buyers account as we do not have any control over the amounts.
Custom Orders
Production and delivery is expected within 21 working days from date of payment.
No refunds or exchanges are accepted on custom orders.
Privacy & Security
Please note that Jim Green does not disclose any of your personal details to other companies or individuals. We do not keep a record of, or store, any part of your credit card details. Jim Green does keep records of certain personally identifiable information, such as your name, contact details, shipping address and billing address. This information is necessary in processing your order.
Nathan Elston (verified owner) –
Fantatic work shoes – the best I’ve ever owned, outlasting
Ben –
I ordered these a few months ago direct from The US. The shipping was faster than expected and Gareth went far beyond the level of customer service and communication that I’m accustomed to when buying shoes online. As for the shoes themselves; they’re excellent. I wear a UK 9.5 in the Vellies, but went for the size 10 (translates to a size 11 US) and they fit perfectly. The steel-cap is done right. It’s sized well to properly cover your toes. I’ve had problems in the past with other steel-caps that weren’t long enough and it caused some of my toenails to catch on the edge (after the felt lining had worn through)and it was painful. The leather is nice and thick and well stitched. One feature I’m particularly fond of is the fully gusseted tongue. The rubber soles are really tough and the shoes look really good too. Stylish. For the price these are a steal. Personally I like them much better than other much more expensive brands that are a lot less well-made, and are basically just for fashion. These are real safety shoes. As with my other Jim Greens they do go through a period where the leather gets salt marks and a little bumpy. This is on account of the fact that I do live in a moist climate, but I can assure you that with repeated applications of leather conditioner and polish that the bumps and salt marks go away and it’s not a problem. I highly recommend these. Thanks.