FREE SHIPPING, RETURNS & EXCHANGES
Shipping & Delivery
Standard shipping, returns and exchanges are free in South Africa for all orders over R500. All Jim Green products purchased will be shipped to the supplied delivery address within 5-7 working days from date of payment.
Returns & Replacements
Any product may be returned for credit, exchange or refund within 12 months from the date of purchase provided that the merchandise is unused and is returned in its original box/wrapping together with a valid invoice.
We do ship internationally by use of a private courier.
This will be applied to your order on check out.
• Delivery is 7-14 working days.
• No refunds or exchanges are accepted on international orders.
• Import and customs charges are for the buyers account as we do not have any control over the amounts.
Production and delivery is expected within 21 working days from date of payment.
No refunds or exchanges are accepted on custom orders.
Privacy & Security
Please note that Jim Green does not disclose any of your personal details to other companies or individuals. We do not keep a record of, or store, any part of your credit card details. Jim Green does keep records of certain personally identifiable information, such as your name, contact details, shipping address and billing address. This information is necessary in processing your order.